On behalf of Mercy Partners, our Board of Governance and staff, I warmly welcome you to Mater, Townsville's not-for-profit Catholic hospital.
Mater has proudly supported our North Queensland community for more than 70 years, providing medical excellence and specialist services, backed by a commitment to patient pastoral care in the Mercy tradition. Offering 200 beds across our Pimlico and Hyde Park campuses, we are a leading contemporary medical facility including dedicated Women’s and Children’s Units and an Emergency Department.
With a rich local history and strong community connections, Mater is entering a new era of transformational change in 2019, with the redevelopment of the Pimlico Campus. Hand-in-hand with this redevelopment is our renewed commitment to our patient experience and continuous improvement. After extensvie consultation with our staff and stakeholders, we have recently launched our Patient-Centred Care Strategy. This provides us with a framework to deliver, monitor and review our patient experience from admission to discharge, and post-care services. This strategy is an organisation-wide commitment, and guides us as medical professionals in providing best-practice, patient-centred care.
We are honoured to continue to serve the North Queensland community and look forward with excitement to the next chapter in the Mater story.
CHIEF EXECUITIVE OFFICER
The simplest and most practical lesson I know... is to resolve to be good today - but better tomorrowCatherine McAuley - Foundress of Sisters of Mercy